Analytics & Reporting
- Can I Export Customer Credit Card Data or Billing Information?
- Can I export several invoices from one customer's account at once?
- Do Paused Subscriptions Contribute to MRR?
- Does Recurly Have Reports or Exports for Email Delivery Status?
- Does the MRR Analytics Dashboard Include Forecasted Future Revenue?
- How Are Failed Invoices Handled in the MRR Calculation?
- How Does Recurly's MRR Calculation Handle Prorated Charges?
- How Is My MRR Affected When I Add a User Mid-Month?
- How Parent-Child Billing, Bill-To Behavior, and Invoice Rollup Work in Recurly
- If I Change My MRR Setting to Exclude Failed Charges, Does It Affect Past Totals?
- Is a Terminated Subscription Still Included in the MRR Calculation?
- What Happens to My MRR When I Postpone a Renewal Date?
- What Is the Difference Between 'Active Subscribers' and 'Active Subscriptions'?
- What Is the Difference Between Billings and Monthly Recurring Revenue (MRR) in Recurly?
- When Is a Subscriber Included in the Churned Subscriber Category?
- Where Can I Find Add-on Data in Recurly Exports?
- Where Can I Find Shipping Fee Data in Recurly Exports?
- Where can I view a report on one-time charges?
- Where Do My Custom Fields Appear in Recurly Exports?
- Which Subscription Statuses Are Not Included in the Churned Subscribers Calculation?
- Why Are adjustment_product_code and subscription_id Fields Blank in the Adjustments Export?
- Why are the current_period_starts_at and current_period_ends_at Dates Populated for Future Subscriptions?
- Why Do Some of My Export Columns Show Distorted Numbers?
- Why Does Recurly Recommend Including Failed Charges in My MRR Calculation?
- Why Does the Discount Column Show Zero in My Coupons - Bulk Unique Codes Export?
- Why Is My Contraction MRR So High During the Current Month?
- Why Is My MRR Decreasing, and What Causes Unexpected Spikes?
- Why Is My MRR Increasing?