Why Is My Contraction MRR So High During the Current Month?

If you have noticed that your Contraction MRR figure has skyrocketed during the current month, you might be wondering why, especially if you haven't had many downgrades, coupon applications, credit applications, or refunds recently.

This is a normal behavior in Recurly's analytics. The Contraction value will continue to increase throughout the month because subscriptions that have not yet renewed are temporarily being counted toward contraction.

We suggest thinking of it this way: Contraction is a monthly metric. In order to accurately perform all the calculations, the month has to close first. For this reason, the churn amount will always be $0, and other monthly metrics will also be inaccurate until the month's end.

You will need to check back in on the 1st of the next month to view your actual Contraction rate.