How do I use forecasting analytics in Recurly Commerce? – Recurly

Forecasting Analytics helps you anticipate future revenue, orders, and SKU sales over the next 12 months—powered by your live subscription data.

Who can access it?

This feature is only available on Pro or Enterprise plans. Contact Recurly Sales, your account manager, or our Support team (support@recurly.com) for upgrade options.

What does it show?

Forecasting uses your current subscription contracts—including active, paused, and dunning—to predict future order volumes and gross sales. You can filter the view to match your business goals.

Why use it?

Predict revenue, orders, and SKU sales up to 12 months ahead
Align inventory, staffing, and fulfillment with expected demand
Tailor promotions and retention strategies based on forecasted trends

How to use the dashboard

The Forecasting dashboard includes:

An overview of forecasted gross sales, subscription orders, and SKU unit sales
Daily or monthly breakdowns of future metrics
Visual charts to help you track trends over time

Available filters

Time window – Choose from current month, next 3, 6, or 12 months
Aggregation – View data daily or monthly
Contract scope – Filter by Active, Active + Paused, or Active + Paused + Dunning
Metric type – Switch between SKU units and revenue

Forecasts refresh automatically once per day. The last refresh timestamp is displayed on the dashboard.

Key forecasted metrics

Total gross sales forecasted – Projected subscription sales for the selected period
Total subscription orders forecasted – Estimated number of orders
Forecasted average order value (AOV) – Predicted AOV based on live contract data

For more details, visit our Recurly Commerce Product Documentation.