Recurly
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Activity overview
Latest activity by Recurly-
Recurly created an article,
Handling User Invites to Alternate Email Addresses
When sending a user invite to an alternate email address that you own, if the invite is sent in the same browser, the invite may still view as "pending" once accepted.Once an invite is sent from Re...
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Recurly created an article,
Recurly Developer Documentation
Comprehensive guides and documentation to help you start working with Recurly, as well as support if you get stuck. Let’s get started! Quick Start Guide Sandbox Sign Up API Reference Onboard and ma...
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Recurly created an article,
Recurly Product Documentation
Getting started Helpful guide to scaling subscriptions with Recurly Plans, Pricing & Promotions Launch offers, optimize pricing, upsell, and run promotions. Subscriber Management Manage subscribers...
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Recurly created an article,
Can I change a customer’s payment method from PayPal to Credit Card?
PayPal billing agreements can be changed over to credit card fairly easily. There are two ways currently to handle this. If you're an admin user, you can head over to the customer's account page fr...
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Recurly created an article,
How to Disable or Remove a Payment Gateway
When turning off a payment gateway, you have a couple different options depending your goal for transaction processing after. Disable Gateway If you'd like to turn your gateway off but leave it in...
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Recurly created an article,
Coupon Not Applying to Subscription Charges
Coupons are reliant on the configuration to be correct to apply to the right types of line items on invoices. A common reason coupons may not apply to subscription charges on an invoice could be du...
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Recurly created an article,
Improved Transaction Success Rates - Card On File
We’ve recently rolled out enhancements that may boost your transaction success rate. Good news, there’s no action required on your part to start seeing results! We put together a few points below t...
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Recurly created an article,
Card on File Testing Scenarios
We've been working on implementing some updates to our Card on File process that are designed to enhance how Recurly stores customer card data for use outside of an active checkout session. For mor...
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Recurly created an article,
Zendesk Error "Something went wrong. Please try again or contact support if issue persist"
In the Zendesk Recurly integration, you may see this error if there is a capital letter in the subdomain field when configuring the connection. We would recommend having all characters in your subd...
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Recurly created an article,
Can I Change the Timezone for My User Profile?
Yes! To change the timezone for your user, log in to the Recurly Admin Console and click your name in the top right. This will take you to your Profile where you can click Edit Personal Info and ch...