How Do I Identify Which Transactions I Am Charged For in Recurly?

To identify the specific transactions that you are charged for on your Recurly invoices, you can use the Transactions export and apply a series of filters.

Here are the steps to follow:

1. Download the Transactions Export:

   • Match the Time Range filter with the date range of the Recurly invoice you are analyzing.

2. Remove Non-Charged Transactions:

   • In the downloaded file, go to the Message column and remove any "Manually entered transactions." These types of transactions are not charged by Recurly.

   • Next, go to the failure_type column and remove all transactions with the value gateway_error or moneybot_unavailable, as Recurly does not charge for failures due to these gateway issues.

After applying these filters, you should be left with a list of transactions that matches the total seen in your Recurly invoice.