How Do I Find the Total Value of Unused Credits on My Site?

To find the total value of unused credits across your site, you can use the Adjustments export.

Follow these steps to pull the data you need:

1. Download the Adjustments Export:

   • In the Recurly Admin Console, go to Analytics > Exports.

   • Select the Adjustments export.

   • Check the box for "Include uninvoiced adjustments".

   • Set the Time Range to "All Time".

2. Filter the Exported Data: Once downloaded, you will filter the data in the export:

   • Use the adjustment_type column to remove all charges, leaving only credits.

   • Use the adjustment_status column to remove all invoiced credits.

3. Calculate Unused Credits: After these steps, you will be left with a list of all unused credits on your site. Use the adjustment_total column to calculate the total value of these unused credits.