How Do I Export a List of All Subscribers Who Started a Trial in a Specific Month?

To view a list of all subscribers who started a trial in any given month, regardless of their current subscription status, you can use the Subscriptions export.

Here are the steps to follow:

1. Download the Subscriptions Export:

   • In the Recurly Admin Console, go to Analytics > Exports.

   • Select the Subscriptions export.

   • For the filters, set "Subscription Status" to "All" and "Created On" to a Time Range for the period you need to pull data for (e.g., January 2025).

2. Filter by Trial Start Date:

   • Once the export is downloaded, go to the trial_started_at column.

   • Filter the dates in this column to only show dates between the first and last day of the specific month you are researching (e.g., January 1st to January 31st).

After filtering, you will have a list of all subscribers (of all statuses) who started a trial in the month you were researching.