To view a list of all subscribers who started a trial in any given month, regardless of their current subscription status, you can use the Subscriptions export.
Here are the steps to follow:
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Download the Subscriptions Export:
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In the Recurly Admin Console, go to Analytics > Exports.
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Select the Subscriptions export.
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For the filters, set "Subscription Status" to "All" and "Created On" to a Time Range for the period you need to pull data for (e.g., January 2025).
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Filter by Trial Start Date:
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Once the export is downloaded, go to the
trial_started_atcolumn. -
Filter the dates in this column to only show dates between the first and last day of the specific month you are researching (e.g., January 1st to January 31st).
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After filtering, you will have a list of all subscribers (of all statuses) who started a trial in the month you were researching.
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