What Happens If I Edit A Coupon's Eligible Plans Or Items After Creation?

Coupon Management Restrictions

Once a coupon in Recurly Subscriptions is finalized and created, the list of eligible items, plans, or add-ons cannot be modified.

Why Eligibility Cannot Be Modified

Modifying core eligibility rules retroactively is restricted to maintain data integrity and accurate historical transaction data.

• Data Integrity: Coupons are an integral part of historical transaction data.

• Reconciliation Impact: Retroactively changing eligibility would invalidate existing historical invoices.

• MRR Calculations: Such changes would potentially affect Monthly Recurring Revenue (MRR) calculations for prior periods, leading to inaccurate financial reporting.

Resolution for Changing Coupon Eligibility

If you need to change a coupon's eligibility criteria, you must follow a two-step process:

1. Archive the Old Coupon: Deactivate the existing coupon so it can no longer be used.

2. Create a New Coupon: Create a brand new coupon with the correct parameters, including the updated list of eligible plans or items.