Coupon Management Restrictions
Once a coupon in Recurly Subscriptions is finalized and created, the list of eligible items, plans, or add-ons cannot be modified.
Why Eligibility Cannot Be Modified
Modifying core eligibility rules retroactively is restricted to maintain data integrity and accurate historical transaction data.
Data Integrity: Coupons are an integral part of historical transaction data.
Reconciliation Impact: Retroactively changing eligibility would invalidate existing historical invoices.
MRR Calculations: Such changes would potentially affect Monthly Recurring Revenue (MRR) calculations for prior periods, leading to inaccurate financial reporting.
Resolution for Changing Coupon Eligibility
If you need to change a coupon's eligibility criteria, you must follow a two-step process:
Archive the Old Coupon: Deactivate the existing coupon so it can no longer be used.
Create a New Coupon: Create a brand new coupon with the correct parameters, including the updated list of eligible plans or items.
Comments
0 comments
Please sign in to leave a comment.