How can I view a subscriber’s order and activity history in Recurly Commerce?

You can track everything that’s happened on a subscription in Recurly Commerce using the Order History and Activity Log at the bottom of the customer’s contract.

Order History

This shows each renewal or one-time order with:

• Order Number (clickable to open in Shopify)
  Date of the transaction

• Subtotal, tax, shipping, and total

Click the order number to jump straight to Shopify’s Orders page and perform further actions like refunds or fulfillments.

Activity Log

This shows every change made to the subscription, including:

• Who made the change (merchant, customer, or system)

• What was changed

• When it happened

Use this log to handle support tickets, verify subscription updates, and maintain complete visibility into your customer relationships.

For more details, visit our Recurly Commerce Product Documentation.