What Happens If a Customer Manually Closes the PayPal Window During Checkout?

When a customer manually closes the PayPal window using their browser controls before the transaction is complete, a message appears that states, "Please wait for the PayPal transaction to finish...". The user is then unable to automatically return to the Recurly PayPal payment page.

Solution: One option would be to add a "Go Back" button or a similar link underneath the loading message that appears. This button would redirect the user back to the Recurly PayPal payment page, allowing them to restart the checkout process. This user experience enhancement provides a clear path forward for customers who get into this situation, preventing them from being stuck in a perpetual loading state.