Can a Refund Be Sent to a Different Credit Card?

No, when a refund is issued against a transaction in Recurly, it will always be sent back to the original credit card that was used to make the payment.

If a customer would like to have the refund added to a different or a new card, Recurly cannot facilitate this change. In this situation, you, as the merchant, would need to contact the payment gateway that was used to process the original transaction. Your payment gateway should be able to work with you to reroute the refund and ensure the customer receives the funds on their new card.