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Overview
This article provides instructions for reactivating a deactivated Recurly account and steps to ensure the account remains active moving forward. This information pertains to account administrators and team members managing merchant accounts in Recurly Subscriptions.
Reactivating your account
To reactivate your Recurly account, contact Recurly support at support@recurly.com. Ensure your request includes the email address of a user who previously held Administrator privileges for the account.
Keeping your account active
Once support reactivates your account, log in periodically to maintain active status and prevent automated deactivation.
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