What subscriber analytics are available in Recurly Commerce?

Subscriber Analytics helps you track how your subscriber count is trending and how churn is changing over time.

Who can access it?

This feature is available to all Recurly Commerce merchants on any subscription plan.

What does it show?

The Subscribers tab charts the number of active subscribers during a selected time frame. It includes a comparison to a previous period, helping you measure growth and churn.

Why use it?

• Track subscriber trends over time

• Instantly compare current performance to past periods

• Monitor changes in churn as your subscriber base evolves

How to use it

1. Open the Subscribers tab in Recurly Commerce Analytics

2. Choose your preferred date range

3. The solid line shows subscriber counts for the current period

4. The dashed line shows the previous period for comparison

5. Observe the curves to detect trends or shifts in churn

For more details, visit our Recurly Commerce Product Documentation.