How Long Is My Data Stored After I Close My Recurly Site?

Once your Recurly site has been fully closed, we begin a process of permanent data deletion.

• Billing Information: All customer billing information is deleted within 30 days from the closure date.

• All Other Customer Data: All other customer data, including accounts, subscriptions, invoices, and transactions, is deleted within 60 days from the closure date.

You can stop this process at any time by reaching out to our support team directly to reopen your account during this timeframe.