Can I Fail a Partially-Paid Invoice?

No, it is not possible to fail a partially-paid invoice. However, you have two alternatives available for closing these invoices:

1. Post another external payment: You can post another external payment against the invoice to close out the remaining balance. This method offers a dropdown and note field where you can indicate it's a bad debt or write-off. We recommend choosing the "Other" option in the dropdown and making a note that it is a write-off. Once the remaining value is accounted for, the invoice will close as paid.

2. Delete or void the partial payment: You can delete or void the partial payment and then mark the invoice as failed. To delete a partial payment, view the invoice and click on the timestamp beside the payment to view that transaction's details. You can void or delete the transaction from the top of that transaction details page.