Email Templates
Setting good communication with your customers is key to reducing churn and recovering revenue.
- How do I configure SPF, DKIM or DMARC records?
- How can I use exports to find out how many Invoice Past Due emails have been sent out?
- How can I use exports to find out how many Payment Declined emails were sent out?
- How can I use the exports to find out how many Trial Ending emails I've sent out?
- How can I use exports to find out how many Subscription Expired emails I've sent out?
- How can I use exports to find out how many Subscription Canceled emails I've sent out?
- How can I use exports to find out how many New Invoice emails I've sent out?
- How can I use exports to find out how many Payment Confirmation emails I've sent?
- When will the Mailchimp integration sync?
- How can the Mailchimp integration be disabled?
- What kind of parameters are passed in the Mailchimp integration?
- Does Recurly offer emails to notify customers of coupon expiration?
- How do I change the email address where our email templates send from?
- How can I resend a previously delivered email to a customer?
- What timezone are emails processed in?
- Why are the email notifications not being triggered for my subscription plan?
- How can I add a CC/BCC email address to my email templates?
- Why isn't my customer receiving their email notifications?
- Does Recurly support account specific emails?
- Does Recurly support multiple email languages?
- Can you set renewal reminders and trial ending emails via the API?
- Why are the Renewal Reminder emails not being sent to customers?
- Does Recurly offer reporting for email open rates and bounces?
- Where can I find instructions to set up DKIM and SPF?
- Can I enable or disable a specific email for all my customers?
- Can I customize my own header and footer?