Analytics Overview
- Are one-time charges included in the MRR calculation?
- It's halfway through the month - why is our Contraction MRR so high?
- How is MRR affected if I add a user in the middle of the billing cycle?
- If I just switched to Production mode and have zero accounts, why is Analytics showing XX numbers?
- Why doesn't the Subscription Plans total in Analytics match the total in Subscriptions export?
- If I choose to include failed charges in MRR and then terminate a subscription, will it still contribute to MRR?
- If I postpone a renewal date from June to July, what month will MRR include the revenue?
- How can I calculate Subscription Growth for a plan using exports?
- How can I calculate my invoice recovery rate?
- Will adding a second subscription to an account affect Subscriber Growth?
- How can I view the subscribers that contributed to New Subscriber count for X month?
- Do the New and Returning Subscriber Analytics include ALL subscriptions?
- Are upgraded customers considered returning subscribers?
- Are the MRR calculations based on the first day of the month or the last day of the month?
- How can I calculate the Average Revenue Per Customer for All Time?
- Can I remove a failed invoice from my MRR calculations?
- Does MRR prorate?
- How can I view forecasted data?
- What is a trial subscription's status in the Trial Performance report if it never converts?
- Why don't the Subscriber Churn and Churn Analysis totals match?
- Why is the Churn MRR total not updating?
- Does the MRR report show forecasted data?
- Why are my Analytics not matching with Exports totals?
- Can I access the underlying data for Analytics?
- How does Recurly's Account Acquisition Data feature work?
- What are Analytics Settings and how do I access?
- What date ranges and intervals do Recurly Analytics use?
- Who can access Recurly Analytics?
- How can I update the timezone for Analytics?
- How often do you update Recurly Analytics?