Subscriber Retention
- Why am I seeing blank data for a Plan with subscribers in the Subscriber Retention report?
- Why am I seeing zeroes in the month of X for Churned Subscribers if I did have subscription churn? (Subscriber Retention)
- Why does the Paying Subscribers total in Subscriber Retention mismatch what I see in the Subscriptions export?
- Can you explain the percentages seen under the Percent tab in the Subscriber Retention dashboard?
- In what scenario would a customer be a Paying Subscriber AND a Churn for month 0 in Subscriber Retention?
- Do the New and Returning Subscriber Analytics include ALL subscriptions?
- Are upgraded customers considered returning subscribers?