Churn Analysis
- Why is the "Not Recovered" total in the Dunning Effectiveness report and the "Non-Payment" total in the Churn Analysis report not matching up?
- How can I find the data behind the 'Non-Renewing' number in the Churn Analysis report?
- Is a upgrade or downgrade counted in churn?
- Why don't the Subscriber Churn and Churn Analysis totals match?