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  1. Recurly
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  3. Billing & Invoicing
  4. Credit Invoices & Refunds

Credit Invoices & Refunds

  • Can I still refund an accidentally voided payment?
  • Why am I getting an invalid address error when I try to refund an invoice?
  • If no paid transaction exists can a customer still be refunded?
  • How long do I have to issue a refund in Recurly?
  • Why was a decline error returned when I attempted a refund?
  • How long does it take for a refund to reflect on my customer's account?
  • Is it possible to refund a customer’s new card after their billing info is updated?
  • How are refunds handled against canceled cards?
  • Can I add credits to existing invoices?
  • Can refunds be made on accounts without billing information?

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