Recurly
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Recent activity by Recurly-
How Do I Calculate My Active Subscribers for a Specific Month Using Exports?
To calculate the total number of active subscribers for a specific month, you can use the Subscriptions export and a series of filters. Here are the steps to follow: Download the Subscriptions Ex...
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How Do I View Revenue by Plan Code Using Exports?
To view all of your revenue for a designated time period and categorize those payments by Plan Code, your best option is to use the Adjustments export. This export includes all invoiced charges and...
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What Is the Refund Period for a Transaction?
The refund period for a transaction is generally 30-60 days from the date the transaction occurred, but this will vary depending on the customer's bank and your payment gateway. If a transaction fa...
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How Do I View My Churn Rate Using Exports?
To view your churn rate using exports, you will need to perform a calculation based on the number of subscriptions that churned and the number of subscriptions that were active at the beginning of ...
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How Can I Export a List of Subscribers for Each Discount Code and the Total Value of Invoices Paid?
You can use the Adjustments export to find a list of subscribers for each coupon code and the total amount they have paid. Here's how to collect this data: Download the Adjustments export from An...
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How Do I Make a Subscription Change at the End of the Current Billing Period?
A Subscription Term acts like a contract, locking in a subscription's details (price, quantity, add-ons, etc.) for a set number of billing periods. Any changes set to occur "At Renewal" will typica...
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How Can I Use Exports to See Which Free Trials Converted to Paid Subscriptions?
To view which of your subscribers converted from a free trial to a paid subscription, you should use the Subscriptions export to compare the trial and expiration dates. Download the Subscriptions...
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How Can I Use Exports to See How Many Subscribers Canceled During Their Trial?
To see how many subscribers canceled during their trial period, you can use the Subscriptions - Churned export and compare the trial and expiration dates. Here are the steps to follow: Download t...
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How Can I Export Customer Address Data?
To export your customer address data, we recommend that you download this information through both the Accounts Export and Billing Information Export, depending on where the information is stored. ...
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Can I Edit the Net Terms for an Individual Account?
Yes, you do have the option to edit the net terms for individual accounts if needed. To do this, when you are in a customer's account that is associated with a manually collected subscription: In...