Recurly
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Articles
Recent activity by Recurly-
Understanding Apple Pay Decline Rates in Recurly
Merchants may notice that Apple Pay transactions experience higher decline rates than other payment methods such as standard Visa or Mastercard card payments. Based on internal Recurly ana...
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Refunding Invoices Externally & Retrying Dunning-Completed Invoices via API
This article explains two common API workflows used by merchants: How to mark a Recurly invoice as externally refunded when a refund is issued outside of Recurly (for example, via cash, check, or ...
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Refunding Invoices Externally & Retrying Dunning-Completed Invoices via API
This article explains two common API workflows used by merchants: How to mark a Recurly invoice as externally refunded when a refund is issued outside of Recurly (for example, via cash, check, or ...
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Fixing “Invalid Billing Info Token” Errors
Merchants most often see “billing_info.token is invalid” when the token they submit cannot be used by Recurly or the gateway. Nearly all cases fall into the issues below, and resolving those issues...
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When to Use Cached Data vs. Live Recurly API Requests
Efficient API usage is essential when integrating with Recurly’s API. While real-time requests ensure the most accurate billing and subscription information, there are many cases where relying on c...
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How can I generate a Recurly payment link using Salesforce?
This article explains how to generate a Recurly payment link from within Salesforce—both via built-in actions on the Recurly Account record and by manually constructing the URL when needed (for exa...
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How to Migrate to a New Payment Gateway in Recurly
If your business is migrating from one payment gateway to another in Recurly, the process can be smooth and flexible with the right planning. Recurly supports multiple payment gateways within the s...
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How Does Single Sign-On (SSO) Work for Enterprise Clients?
Recurly Engage has partnered with WorkOS, an enterprise-focused identity platform, to offer robust SSO authentication. This partnership supports a wide range of Identity Providers (IDPs), including...
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How can I use Liquid to personalize prompts in Recurly Engage?
Recurly Engage now supports Liquid, a powerful and flexible open-source template language. With this feature, you can easily pull and insert data from your Recurly accounts directly into the text o...
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How do I create and manage push notifications in Recurly Engage?
Push Prompts send scheduled notifications directly to your users' devices, even when they aren't actively using your app. These messages are delivered via supported channels like Amazon Device Mess...