Invoices and Payments
Dunning Management
- Is an Invoice in the dunning cycle effected after making changes to dunning settings?
- Why is an invoice with SEPA payment following a different dunning schedule?
- Where can I see the next collection attempt that will be made for a past due invoice?
- How can I create additional email templates for Dunning Management?
- Are there recommended dunning management best practices?
- How can I test dunning management in my sandbox site?
- See all 8 articles
Payment Gateways & Transactions
- PayPal transactions are routing to a deleted instance and I can't change it - why?
- Why was a transaction marked "successful" in Recurly when it's flagged for fraud in Authorize.net?
- What payment types does Recurly support for my payment gateway?
- Is there a fee to use my payment gateway?
- Can I cancel or void a refund?
- How can I refund a transaction?
- See all 62 articles
Manual Payments
- How can I collect a payment for a manual invoice?
- What is the difference between Automatic and Manual collection methods?
- Does Recurly support invoicing customers without any billing information?
- Can I pay an automatic invoice with an external payment like a check?
- One off charges
- I added billing information and switched Collection Method to Automatic, but Manual Invoice is still Past Due - why?
- See all 20 articles