Invoices and Payments
Dunning Management
- Where can I see the next collection attempt that will be made for a past due invoice?
- How can I create additional email templates for Dunning Management?
- Are there recommended dunning management best practices?
- How can I test dunning management in my sandbox site?
- Can the retry cycle be customized or managed?
- Does a one-time transaction go through dunning?
Payment Gateways & Transactions
- How can I refund a transaction?
- Does The Account Updater Work Internationally?
- Can I use the /v2/subscriptions endpoint for custom gateway routing?
- What does the Next Collection Attempt status of "soon" mean?
- If a payment gateway is removed how are new transactions processed?
- What is the relationship between Recurly, the gateway, and the merchant account?
Manual Payments
- What is the difference between Automatic and Manual collection methods?
- Does Recurly support invoicing customers without any billing information?
- Can I pay an automatic invoice with an external payment like a check?
- One off charges
- I added billing information and switched Collection Method to Automatic, but Manual Invoice is still Past Due - why?
- Can I reopen a failed manual invoice?