Analytics & Exports
Data Exports Overview
- How can I calculate recurring revenue for the next 12 months minus discounts?
- I charged a tax >$0, so why is the Tax Amount showing $0 in the Transactions export?
- How can I use exports to pull the churn rate?
- How to view trial subscriptions that converted to paid subscriptions?
- How to identify the Transactions from your Recurly invoice?
- Some export columns are showing distorted numbers - how can I fix?
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Analytics Overview
- Recovered Revenue: How can 'expiration date' be higher than 'account updater' if it's part of account updater?
- Recovered Revenue Report: Isn't Expiration date part of the Account updater? Why is it separate?
- How can I find the total # of Active Subscribers using the exports?
- How can I view subscription add-ons in Salesforce integration
- How can I see which trials were started in the Trial Performance dashboard?
- Why is the Subscriptions by Plans figure changing for past months?
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Analytics Reports Index
- Why does the Paying Subscribers total in Subscriber Retention mismatch what I see in the Subscriptions export?
- Why does the MRR report include failed charges by default?
- Why is the Recovery Rate graph not populating when I enter a time range > a month?
- Will cancelling a subscription affect the Subscriber Growth report if the account still has an active subscription?
- How does the Revenue Recognition export work?
- What is the Plan Performance Report?
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Data Exports Index
- How do I use the Adjustments Export to understand add-on price changes?
- Why are my manually entered payments posted on the wrong date for the Transactions export?
- How can I download my customer address information?
- Can I export a list of my plans?
- Why are the transaction descriptions fields blank in the exports?
- Can I export the first 6 and last 4 digits of a customer’s credit card?
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