Analytics & Exports
Data Exports Overview
- How can I use exports to pull the churn rate?
- How to view trial subscriptions that converted to paid subscriptions?
- How to identify the Transactions from your Recurly invoice?
- Some export columns are showing distorted numbers - how can I fix?
- Mapping for Invoices | Adjustments | Invoices - Summary exports
- How can I use the exports to find the Churned Quantity of Plans by Plan Code per month?
- See all 51 articles
Analytics Overview
- How can I see which trials were started in the Trial Performance dashboard?
- Why is the Subscriptions by Plans figure changing for past months?
- Adjustments export: Why are the adjustment_product_code and subscription_ID fields empty?
- Why does the Current MRR month over month total mismatch Last Month's MRR total?
- Do paused subscriptions contribute to MRR?
- How can I see which trials were converted in the Trial Performance dashboard?
- See all 58 articles
Analytics Reports Index
- Why does the Paying Subscribers total in Subscriber Retention mismatch what I see in the Subscriptions export?
- Why does the MRR report include failed charges by default?
- Why is the Recovery Rate graph not populating when I enter a time range > a month?
- Will cancelling a subscription affect the Subscriber Growth report if the account still has an active subscription?
- How does the Revenue Recognition export work?
- What is the Plan Performance Report?
- See all 16 articles
Data Exports Index
- How do I use the Adjustments Export to understand add-on price changes?
- Why are my manually entered payments posted on the wrong date for the Transactions export?
- How can I download my customer address information?
- Can I export a list of my plans?
- Why are the transaction descriptions fields blank in the exports?
- Can I export the first 6 and last 4 digits of a customer’s credit card?
- See all 27 articles