Analytics & Exports
Data Exports Overview
- Can credits created today affect Revenue Recognition numbers in the past?
- Which export will show an invoice's recovery data?
- Where can I view a list of deleted credits?
- When will a Revenue Recognition method update take effect?
- Why doesn't the Analytics Billings total match with Revenue Recognition totals over the same period?
- How can I view a list of trials started in X month, regardless of current status?
Analytics Overview
- How can I calculate my invoice recovery rate?
- Will adding a second subscription to an account affect Subscriber Growth?
- How can I view the subscribers that contributed to New Subscriber count for X month?
- Do the New and Returning Subscriber Analytics include ALL subscriptions?
- Are upgraded customers considered returning subscribers?
- Are the MRR calculations based on the first day of the month or the last day of the month?
Analytics Reports Index
- Will cancelling a subscription affect the Subscriber Growth report if the account still has an active subscription?
- How does the Revenue Recognition export work?
- What is the Plan Performance Report?
- What is Dunning Effectiveness Report?
- What is the Recovered Revenue Report?
- What is the Churn Analysis Report?
Data Exports Index
- Why are the transaction descriptions fields blank in the exports?
- Can I export the first 6 and last 4 digits of a customer’s credit card?
- How can the account and invoice notes be exported?
- How are add-ons reflected in the data export?
- How do I export my customer credit card and billing information?
- What data is in the Transaction Export?