How Can I Configure Manual Payments in Recurly Subscriptions?

Setting Up Manual Collection and Net Terms

Recurly Subscriptions allows merchants to configure manual payments for invoices, which also provides control over net terms and the suppression of automated dunning notifications.

Set Collection to Manual

The collection method must be set to Manual Collection either at the subscription plan level or on the individual account itself. When set to manual, Recurly does not store a payment method for automatic collection.

Edit Net Terms

Net terms dictate the period a customer has to pay an invoice before it is considered past due.

• You can override the default net terms for a customer on a manual plan.

• Navigate to the subscription's Edit Subscription view.

• Update the net terms within the Invoicing section.

Dunning Suppression in Manual Payments

Dunning, which includes automated payment retries and reminder emails, is tied to the individual invoice, not the subscription's status.

• Suppression: For manual invoices, the standard dunning process and its associated automated emails do not run because no payment method is stored for automatic collection.

• Past Due Management: If a manual invoice becomes past due (i.e., the payment is not received by the net terms deadline), you must manually use the Stop Collection option to fail the invoice. This prevents the invoice from remaining in a past-due state indefinitely.