1. Recurly
  2. Support Knowledge Base
  3. Reporting & Analytics
  4. Analytics Dashboards
  5. Dunning Effectiveness

Why does the # of invoices/revenue/subscriptions saved from Customer updates + Successful retries NOT match the "Total Saved/Recovered" ?

The Total Recovered/Saved metric in the Dunning Effectiveness Analytics dashboard includes ANY recovery reason. We only specifically called out the two most common recovery reasons durning the dunning cycle - successful transactions retries and customer updates. 

Articles in this section

Comments

0 comments

Please sign in to leave a comment.