Why do the Churn & Contraction MRR figures show $0 for my 1st month?

If you're new to Recurly, you may be wondering why the figures for Churn & Contraction MRR show $0 for the first month:



The reason for this is that both metrics are based on the differences between the previous month and the current month:

Churn MRR is MRR that was contributed by an account the previous month when the account had now contributed $0 this month

Contraction is a negative change in an account's contribution to MRR when compared to the previous month.

Since this is your first month and we have no data from the previous month before you joined Recurly, there were no metrics to compare to for Churn & Contraction and that's why it shows $0.