How to identify the Transactions from your Recurly invoice?

If you are looking for a way to identify the transactions that you are charged for in Recurly invoices, follow these steps:


  • Download the Transactions export and match the Time Range filter with the Recurly invoice date range for the Transactions you were charged for. Ex:


  • Once downloaded, go to the Message column, and remove any "Manually entered transactions". These types of transactions are not charged by Recurly.
  • Go to the failure_type column and remove all transactions with the 'gateway_error' or 'moneybot_unavailable' as Recurly doesn't charge for failures due to gateway issues. 

This should leave you with a list of transactions that match the total seen in your Recurly invoice.