Vertex Cloud and the Vertex O Series are tax services available to merchants on our Elite (formerly Enterprise) plans. Not every feature of Vertex is currently supported in our integration, so enablement will require an exploratory conversation with your CSM to identify your needs along with our integration's features and limitations. If the Vertex integration meets your needs, your CSM can request to have it enabled for your site.
Articles in this section
- What does the invalid address error mean?
- How can I integrate and use Vertex?
- Why do I see the error "VIES VAT number validation service unavailable, please try again later"?
- How do I enable a taxable region?
- How can we confirm that we're following proper sales tax law?
- How can I change the taxable address used on customer’s accounts?
- How Do I Go Live With Taxes?
- How do we validate VAT numbers for EU customers?
- Can we use a different address for tax purposes other than the billing address?
- How do I determine which tax jurisdictions we need to be collecting?