Webhook notifications are typically only retained in the system for 15 days before being purged completely. Billing information being deleted or cleared does not result in a webhook notification being generated due to these notifications not being meant as actionable events.
Articles in this section
- Why would an account be missing webhook notifications?
- Why are none of the Recurly pages loading?
- Is there a way to add a company name with more than 50 characters?
- Can we ban or block specific customers from signing up?
- Can we setup parent/child relationships with customer accounts?
- How can I contact GroupSpaces about my account?
- What factors impact the account balance?
- Can I apply account notes via the API?
- What is the difference between an Account Code and Subscription UUID?
- How can I import my customers into my Recurly site?