With PSD2 / Strong Customer Authentication (SCA) do I need to Authenticate payment details taken over the phone?

With the new PSD2 Strong Customer Authentication (SCA), card details collected over the phone fall outside the scope of SCA and do not require authentication. This type of payment is sometimes referred to as “Mail Order and Telephone Orders” (MOTO). Similar to exempted payments, MOTO transactions will need to be flagged as such—with the cardholder’s bank making the final decision to accept or reject the transaction. 

Transactions processed within the Recurly UI / Admin Console will be flagged as MOTO and therefore exempt from SCA. 

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