How can I create additional email templates for Dunning Management?

To create additional email templates for the Invoice Past Due and/or Payment Declined Dunning Emails, follow these steps:

 

  1. Go to the Email Templates page in the Recurly UI.
  2. Scroll down to the Dunning Management section.
  3. Hover over Payment Declined or Invoice Past Due emails.
  4. Select "New Email Template."
  5. Enter the new template name and click Save Changes.
  6. Once created, a page will open where you can edit the template.