To create additional email templates for the Invoice Past Due and/or Payment Declined Dunning Emails, follow these steps:
- Go to the Email Templates page in the Recurly UI.
- Scroll down to the Dunning Management section.
- Hover over Payment Declined or Invoice Past Due emails.
- Select "New Email Template."
- Enter the new template name and click Save Changes.
- Once created, a page will open where you can edit the template.