Your billing description, that your customers see on their credit card statements, is created from the information filled out when opening the account with your merchant bank. If you contact them and request an update to your "DBA" (doing business as), they should be able to assist you.
Articles in this section
- Can I cancel or void a refund?
- How can I refund a transaction?
- Does The Account Updater Work Internationally?
- Can I use the /v2/subscriptions endpoint for custom gateway routing?
- What does the Next Collection Attempt status of "soon" mean?
- If a payment gateway is removed how are new transactions processed?
- What is the relationship between Recurly, the gateway, and the merchant account?
- If no paid transaction exists can a customer still be refunded?
- Can we choose how much data is sent to the gateway for processing?
- Can we change how transactions appear on customer bank statements?