Once you've created and customer data within a live production environment, the site has to remain in production mode and cannot be changed to either sandbox or development.
To move forward with testing, we would recommend using a separate sandbox site. If you do not have one, you can out of your current Recurly account and register for a new site to use exclusively for testing. Signing up for a new sandbox can be done here: https://info.recurly.com/signup.
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