How do I add a subscription via Salesforce?

If you need to add a subscription to an account in Salesforce, please follow these steps:

 

  1. Go to the Recurly Accounts tab 
  2. Lookup the account you wish to add the subscription to, and click on it
  3. Scroll down to the Recurly Subscriptions section
  4. Click on the button "New Recurly Subscription
  5. Complete all subscription details and click the Create button on the top right corner of the page to finish the process of adding a new subscription to an account

 

If you are receiving the error "Attempt to de-reference a null object" when attempting to add a subscription, this is because subscriptions must be added through the process above. If you attempt to do this via the Recurly Subscriptions tab, it will not work and you will receive an error.