1. Recurly
  2. Support Knowledge Base
  3. Site Management
  4. Custom Fields

Custom Fields Limitations

  • Emoji are not allowed and will be stripped in the API or will pass an error in the UI. If you pass an emoji, Recurly will not save that emoji to our database but will save all other characters.
  • There is not currently support for searching in the Recurly UI for custom field values.
  • The Recurly for Salesforce integration does not currently support passing custom field values from Salesforce to Recurly.
  • Recurly will delete any values which appear to be credit card numbers or CVV codes which are entered in custom fields. These values will never be stored in order to maintain PCI compliance.

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