1. Recurly
  2. Support Knowledge Base
  3. Subscriber Management
  4. Subscriptions (Create, Change, Cancel/Expire)

How can I change a subscriptions collection method from automatic to manual?

Modifying a Subscription Payment Method

  1. Access a customer’s account inside the Recurly Admin Console
  2. Click Edit on the subscription plan that needs to be modified
  3. Click Edit on the subscription details view
  4. Toggle between the payment options (Auto-Collect/Manually Collect). Account must have stored credit card data to switch from Manually Collect to Auto-Collect

As with automatic (credit card billing), changing the price, quantity, or plan of a subscription will generate an account credit or invoice. Changing manual invoice terms (such as PO number or collection method) will not generate a new customer invoice.

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