Why am I seeing zeroes in the month of X for Churned Subscribers if I did have subscription churn? (Subscriber Retention)
What happens to historic MRR totals if I switch to exclude failed charges?
Can you explain the percentages seen under the Percent tab in the Subscriber Retention dashboard?
Are future subscriptions included in MRR numbers?
Does the Recovered Revenue report include one-time charges?
What is the difference between the Paying Subscriber figure in Subscriber Retention and the New Subscriber figure in the Subscribers report?
What is the difference between Active Subscribers and Active Subscriptions?
In what scenario would a customer be a Paying Subscriber AND a Churn for month 0 in Subscriber Retention?
What is the difference between the New Accounts and New Subscribers figures in the Subscribers report?
How can I find the data behind the 'Non-Renewing' number in the Churn Analysis report?

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What date ranges and intervals do Recurly Analytics use?

Karyna L.

February 12, 2019 16:56

Weekly intervals are measured Monday - Sunday.
For metrics calculated at a Point in Time (i.e. Subscribers, MRR, Plans, etc.), the monthly interval will show the metric for the last day of that month. For weekly intervals, we will show the last day for that week.

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