How can I resume a paused subscription?

You can resume a paused subscription immediately from the Admin Console and the API. From the Admin Console, you can resume a paused subscription from the Account of the subscription and also in the Subscription Details.

Resuming a subscription will move the subscription from a pause state to active state. The customer will be invoiced immediately for a new billing cycle and payment method charged if the collection method is automatic. If you are using Calendar Billing alignment feature, the subscription's Bill Date will be respected and customer will receive prorated invoice that aligns to the Bill Date.

If you are resuming from Subscription Details, click on the Subscription Action dropdown menu. Clicking Resume will move the subscription from a pause state to active state. The customer will be invoiced immediately for a new billing cycle and payment method charged if the collection method is automatic.

If you are resuming from the Account, click Resume which is listed in the dropdown menu from the individual subscription's action menu.