If you are collecting taxes, make sure you are collecting enough address information for an accurate tax rate. When taxes are enabled, Country is automatically required for all Billing Information addresses on your site. Site Settings address requirements do not work with the Account Information address. If you are taxing based on the Account Information address, make sure you collect and save in Recurly the details you will need for an accurate tax rate.
Here are our recommendations:
- United States - Full Address (Postal Code and Country is required at a minimum for U.S. Sales Tax to be calculated.)
- Canada - Country and State/Province
- Australia, New Zealand, Israel, European Union, Non-EU Europe - Country