What happens with refunds when using multiple coupons?

  • Line Item Refunds will retain the discount amount and identity down to the individual coupon redemptions on the line item. Line item level discounts will show on the invoice and the exports will show the individual coupon redemption discounts.
  • Open Amount Refunds will refund the correct amount, but will not retain the discount amount or identity. The refund invoice and exports will not show any mention of a discount.